British Standards Institution

Sector: Sustainability

Overview: Under the direction of the Standards Policy and Strategy Committee, is responsible for the UK input into ISO/TC 228 and CEN/TC 329 and the preparation of British Standards in the field of tourism services.decisions

Committee standards activity

In Progress (32)

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Reference	Standards description	Status ? The standards development process is divided into chronological stages: Proposal; Drafting; Public comment; Comment resolution; Approval; Published standard.
PD ISO/TR 25734	Tourism and related services —Staff Training of Tourist Information Services—Case Studies Categories: Unclassified documents Drafting begins : 2025-10-24	Drafting
PD ISO/PAS 5643:2021	Tourism and related services -- Requirements and guidelines to reduce the spread of Covid-19 in the tourism industry Categories: Company organization and management. General \| Approval begins :	Approval
PD ISO/PAS 24969	Contingency plan for infection prevention and control (IPC) in exhibition industry Categories: Accident and disaster control Approval begins :	Approval
ISO/TC 228 N 1677, ISO/NP 25639-1	Exhibitions, shows, fairs and conventions -- Part 1: Vocabulary Categories: Information management \| Vocabularies \| Standardization. General rules \| Services \| Tourism Proposal begins : 2021-09-23	Proposal
ISO/TC 228 N 1673, ISO/NP 9907	Tourism and related services -- Tourist information and reception online and onsite services Categories: Information management \| Standardization. General rules \| Services \| Tourism Proposal begins : 2021-08-27	Proposal
ISO/TC 228 N 1668, ISO/NP 9468	Tourism and related services -- Online travel agency (OTA) -- Guidelines for online accommodation booking platform services Categories: Information management \| Standardization. General rules \| Services \| Tourism Proposal begins : 2021-07-23	Proposal
ISO/TC 228 N 1566, ISO/NP PAS 5643	Tourism and related services - Measures to reduce the spread of Covid-19 in the tourism industry. Categories: Information management \| Standardization. General rules \| Services \| Tourism \| Environment \| Environmental protection \| Environment and environmental protection. General \| Environmental protection. Other Proposal begins : 2020-07-28	Proposal
ISO/NP 25485	Adventure tourism — Aerial adventure courses — Operational requirements and recommendations Categories: Information management \| Standardization. General rules Proposal begins : 2024-10-14	Proposal
ISO/NP 25478	Adventure tourism — 4x4 wheel drive, buggy, UTV, quadricycle and tricycle — Operational requirementsand recommendations Categories: Information management \| Standardization. General rules Proposal begins : 2024-10-14	Proposal
ISO/NP 25476	Adventure tourism — Air activities (Ballooning / Paragliding / Hang-gliding) — Operational requirements and recommendations Categories: Information management \| Standardization. General rules Proposal begins : 2024-10-14	Proposal

Published (54)

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Reference	Standards description	Status ? The standards development process is divided into chronological stages: Proposal; Drafting; Public comment; Comment resolution; Approval; Published standard.
PD ISO/TS 13811:2015	Tourism and related services. Guidelines on developing environmental specifications for accommodation establishments Categories: \| Environment and environmental protection. General Published standard begins : 2015-12-23	Published standard
PD ISO/PAS 20708:2023	Recreational diving services. Requirements for artificial open water sites Categories: Services. Consumers \| Published standard begins : 2023-09-27	Published standard
BS ISO 9468:2025	Tourism and related services. Online travel agency (OTA). Guidelines for online accommodation booking platform services Categories: Published standard begins : 2025-02-25	Published standard
BS ISO 3163:2022	Adventure tourism. Vocabulary Categories: Services. Company organization, management and quality. Administration. Transport. Sociology. \| Services. Consumers \| Published standard begins : 2022-11-22	Published standard
BS ISO 3021:2023	Adventure tourism. Hiking and trekking activities. Requirements and recommendations Categories: Services. Consumers \| Published standard begins : 2023-01-17	Published standard
BS ISO 25639-2:2008	Exhibitions, shows, fairs and conventions. Measurement procedures for statistical purposes Categories: Terminology. Principles and coordination \| Services. Companies \| Company organization and management. General Published standard begins : 2008-12-12	Published standard
BS ISO 25639-1:2025	Exhibitions and events. Vocabulary Categories: Terminology. Principles and coordination \| Services. Company organization, management and quality. Administration. Transport. Sociology. \| Services. Companies \| Company organization and management. General Published standard begins : 2025-04-09	Published standard
BS ISO 23405:2022	Tourism and related services. Sustainable tourism. Principles, vocabulary and model Categories: Environment. Health protection. Safety \| \| Environmental economics \| Services. Company organization, management and quality. Administration. Transport. Sociology. Published standard begins : 2022-05-16	Published standard
BS ISO 22876:2021	Tourism and related services. Bareboat charter. Supplementary charter services and experiences Categories: Services. Consumers \| Published standard begins : 2021-08-27	Published standard
BS ISO 21902:2021	Tourism and related services. Accessible tourism for all. Requirements and recommendations Categories: Published standard begins : 2021-07-19	Published standard

Withdrawn (22)

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Reference	Standards description	Status ? The standards development process is divided into chronological stages: Proposal; Drafting; Public comment; Comment resolution; Approval; Published standard.
PD ISO/TR 21102:2013	Adventure tourism. Leaders. Personnel competence Categories: Services. Consumers \| Withdrawn begins : 2020-08-07	Withdrawn
BS ISO 25639-1:2008	Exhibitions, shows, fairs and conventions. Vocabulary Categories: Terminology. Principles and coordination \| Services. Company organization, management and quality. Administration. Transport. Sociology. \| Services. Companies \| Company organization and management. General Withdrawn begins : 2025-04-09	Withdrawn
BS ISO 21401:2018	Tourism and related services. Sustainability management system for accommodation establishments. Requirements Categories: \| Withdrawn begins : 2024-03-08	Withdrawn
BS ISO 21101:2014	Adventure tourism. Safety management systems. Requirements Categories: Services. Consumers \| \| Withdrawn begins : 2024-03-11	Withdrawn
BS ISO 14785:2014	Tourist information offices. Tourist information and reception services. Requirements Categories: Services. Consumers \| Withdrawn begins : 2024-11-20	Withdrawn
BS ISO 13810:2015	Tourism services. Industrial tourism. Service provision Categories: Services. Consumers \| Withdrawn begins : 2022-11-07	Withdrawn
BS ISO 13687:2014	Tourism and related services. Yacht harbours. Minimum requirements Categories: Services. Consumers \| \| Withdrawn begins : 2017-08-23	Withdrawn
BS ISO 11121:2009	Recreational diving services. Requirements for introductory training programmes to scuba diving Categories: Services. Consumers \| Withdrawn begins : 2017-04-06	Withdrawn
BS EN ISO 24808:2024	Recreational diving services. Requirements for rebreather instructor training Categories: Services. Consumers \| Management. Human resources \| Withdrawn begins : 2024-09-25	Withdrawn
BS EN ISO 24805:2022	Recreational diving services. Requirements for rebreather diver training. Decompression diving to 45 m Categories: Services. Consumers \| Withdrawn begins : 2024-07-18	Withdrawn

Message Committee Become a committee member

Committee members

Nominating organizations

ABTA - The Travel Association
British Association of Mountain Guides
British Holiday and Home Parks Association Limited
British Marine
British Sub-Aqua Club
Committee Manager
Consumer and Public Interest Network
Global Underwater Explorers
H S E - Health and Safety Executive
Higher Education Academy Subject Centre
IDEST - Inspectorate for Diving Equipment Servicing and Testing
Imperial College London
Institute of Tourist Guiding
International Association of Nitrox and Technical Divers
International Location Safety
MBCUK
MIAS - Mountain-Bike Instructors' Award Scheme
National Caravan Council Limited
Outdoor Education Advisers' Panel
RAID UK
Royal Geographical Society
Royal Yachting Association
Scuba Schools International
Sub-Aqua Association
Sustainable Seas Ltd
Technical Diving International/Scuba Diving International
Tourism Alliance
Travelopia
Tritonia Scientific Limited
University of Plymouth
University of Salford
USHA Universities Safety and Health Association
Yacht Harbour Association
Year Out Group
Young Explorers Trust

Liaisons with other committees

Chair - SVS/2
Chair - SVS/2/5
Individual Capacity - Cadet Organization
Individual Capacity - Independent School Educational Visits Coordinator
Individual capacity - Polar Expeditionary Expert
Individual Capacity - Remote area risk international
Individual Capacity - Risk Management
Individual Capacity - Scuba Schools International
Individual Capacity – Adventure Activities
Individual Capacity – Beaches
Individual Capacity – Golf Services
Individual Capacity – organisational culture
Individual Capacity – Safety Training Expert
Liaison - PH/4/7
Liaison - RM/1/2
liaison - SW/136/-/15
UK Expert - ISO/TC 228/WG 15

BSI roles

Committee Chair

Standards Development

SVS/2 - Tourism services

Committee standards activity