Standards Development

Scope

This standard will provide requirements, for organizations and its travellers, for managing risks as a result of undertaking travel for the organization. It will complement the guidance provided in ISO 31030: 2021 – Travel risk management – Guidance for organizations.

Travel Risk Management (TRM) is a multi-faceted, cross-functional discipline that requires a variety of stakeholder input and actions from across an organization. This includes Operations, Finance, Procurement, Legal, Leadership, People Management, Compliance, Security (including cyber security), Global Mobility and more.

The document will provide a structured approach to travel risk management for the development, implementation, evaluation and review of policy, programme development, threat and hazard identification, risk assessment, and prevention and mitigation strategies. It will support existing management system frameworks enabling organizations to minimize risks and reduce incidents to people travelling on behalf of their organizations.

This document will be used in full or part in order to systematically improve the organization’s duty of care responsibilities, worker wellbeing, delivery of its strategic objectives, resilience and continuity.

It is applicable to all organizations that require its staff to travel regardless of type, size or nature.

Note: As part of the Preliminary Work to investigate the viability of this proposal, BSI has consulted widely with relevant stakeholders. (Please see Justification Study). Should this proposal be approved, BSI would continue to engage with these groups, and others, to develop the standard. BSI would also seek to establish Twinning arrangements.

Purpose

Following the publication of ISO 31030, BSI, in cooperation with others, responded to market interest in the new standard and led extensive consultation on a very strong demand for a requirements standard to complement the guidance. Please see Annex A - Justification Study for details of these consultations.

The purpose of the proposed standard is to provide requirements based on ISO 31030:2021 – Guidance for organizations. The guidance in ISO 31030 has been well received globally. Part of the feedback, however, indicate there is a need for a certifiable standard. There are many “moving parts” and suppliers involved in the effective management of travel risks. They, and organizations for whom travel is a regular part of their business model, are very keen to have a mechanism for providing assurance of the quality and effectiveness of their travel arrangements. In addition, it is sometimes difficult to secure the interest and commitment of the organization’s leadership without a certification mechanism to provide a tangible assurance of the impact of investment involved.

In response to this market need, several organizations have developed various certification schemes. Developing an international standard would consolidate good practice and avoid a proliferation of certification schemes.

Following the guidance in ISO 31030 and the proposed requirements based on them will help organizations participating in any form of travel for business, to benchmark their travel risk management policies and practices. This is an opportunity for the travel industry to demonstrate the importance for the safety and security of their clients whilst in their care. This moves beyond commercial or technology sensitive strategies and helps put user and traveller safety and care first.