Standards Development

Scope

This British Standard specifies requirements for automotive vehicle (vehicle, see 2.1) damage repair processes undertaken at fixed facilities or through provision of a mobile service and includes requirements for:

a) repair processes;

b) competence of personnel;

c) tools and equipment;

d) parts and controlled consumables;

e) repair process management;

f) quality control; and

g) complaints procedure.

This British Standard also specifies the information to be included in any claim of conformity.

It covers the removal and refitting or replacement of windscreens, other vehicle glazing and mechanical parts undertaken as part of the vehicle damage repair process. However, it excludes windscreen repair undertaken as a separate activity, for which there is a British Standard, BS AU 242a. This British Standard is not applicable to motorcycles (with or without sidecars), three-wheeled vehicles or vehicles over 5 tonnes gross vehicle weight (GVW).

This British Standard does not cover customer service, for which see BS 8477 The scope will need to consider tasks, such as reinstatement, that have become inherent in the repair - commonly referred to as reinstatement. Post completion of repair with new ADAS and electric vehicle technology these must be reinstated, realigned and in some cases calibrated to bring the vehicle back to its pre-accident performance.

Purpose

BS 10125 specifies requirements for automotive vehicle damage repair processes undertaken at fixed facilities or through provision of a mobile service. Due to significant changes to the design and manufacture of the motor vehicle this is bringing some significant changes to the repair process requirements and to the requirements laid out within the standard.

BS 10125, from its inception as PAS 125, was built on the four cornerstones of safe repair as designed by the sector responsible for safe repair. These cornerstones are commonly referred to as the Four Ms – Man, Method, Machine and Materials. It is the firm belief of the SVS/0 committee that each one of these fundamentals has been affected by technology, environmental and political advances and, as such, most clauses require review and amendment.