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Standards Development
This part of the document includes normative references, terms, and definitions for the ISO 21678 series of documents. This document also establishes categories of mobility devices, standard principles for interaction between air carrier agents and persons with reduced mobility and required staff training to ensure the safe and effective accomplishment of the ISO 21678 series objectives and to ensure proper treatment of both passenger and mobility device.
The ISO 21678 standards are needed because persons with reduced mobility who use assistive technologies (AT) to enhance their mobility must travel with their AT if they travel by air. Persons with mobility impairments desire to travel for their jobs, to visit family and friends, and to see other places around the world, just like everyone else. Currently many manual and powered wheelchairs and other types of assistive technology are damaged when they are transported in the cargo area of commercial passenger aircraft.
There is a need for standards that will harmonize the way that information about AT is tracked by commercial air carriers to assist the carriers to be better prepared to handle and stow AT in the baggage areas of aircraft. There is also a need for standards that will harmonize the procedures that are used to prepare and stow AT into commercial aircraft and then remove AT from the aircraft and return it to the passenger. There is also a need for design standards for AT with features that will make it easier to stow and transport in commercial aircraft. This is Part 1of four parts of a series of US RESNA American National Standards published in the US so far—but they are really only valuable if the standards are applied at both ends of a journey, which limits any travel outside of the US for people who use mobility devices. The standards are more likely to be adopted internationally if they are international documents.
Other countries apart from the US, such as Japan and the UK, have been addressing these challenges, and the international wheelchair community would benefit from bringing together international experience.
This standard will be Part 1 in a series of four standards that cover requirements and test methods for efficient and safe handling and storage of many different types of assistive products for passengers with mobility impairments when traveling by aircraft.
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