Standards Development

Scope

This document specifies constructs for modelling product-related service systems in business terms, recognising the service environment and the product lifecycle. The constructs and their meta-model are consistent with the Constructs for Enterprise Modelling (IS 19440:2020) and a model-driven service engineering architecture.

This document is intended for use by business users to address their business concerns and decision-making, and by systems engineers and information technology researchers using a model-driven engineering approach in the design, development and deployment of service systems in virtual manufacturing enterprises, business ecosystems and other application areas.

Purpose

This standard specifies constructs for modelling and specifying product-related service systems in general business terms. The standard anticipates that many manufacturing enterprises will progressively migrate from traditional product-centric business to product-based, service-oriented virtual enterprises and ecosystems. This standard focuses on modelling of manufacturing services that a company can develop to support its products.

A standardized set of constructs for service modelling can foster the development of more compatible products in enterprise service modelling and hence reduce problems in the interoperation of such ICT products, for example by providing a common modelling language for the design and operation of the system or formalizing some service system interfaces as accessible Application Programme Interfaces. The constructs with their associated meta-model can reduce costly and fragmented development in this product-based, service-oriented domain. The standard can facilitate not only the modelling of services and service systems but also can support the development of interoperable software solutions among co-operating organizations. In addition, the standard can have a positive impact on improving interoperability of model-based, service-oriented products, enabling virtual factories and enterprises to adapt to the future internet infrastructure.

Benefits for the end-user result from a coordinated use of a common modelling language in the design and operation of service systems, which can lead to considerable quality improvement in the design process and cost reduction in the system operation.

The standard uses the same format and methodology as that used for ISO 19440:2020, Constructs for Enterprise Modelling, but employs fewer constructs with a simpler, more focused structure for service provisions. The service constructs are a derivation of the more general modelling language in ISO 19440:2020 and are complementary to those constructs.

NOTE: The attachment to this NWIP is a committee draft resulting from a substantial update and addition of normative provisions based upon PD CEN TR 17859:2022, which was attached to the previous NWIP.