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BS XXXX Facilities Management – Soft Landings for Operational Success – Guide

Scope

The British Standard provides guidance to Facilities Managers (FMs), Property Managers, Facilities Owners, Facilities Operators and other stakeholders that may act as Operational Advisors, during construction projects. It identifies the questions and challenges that need to be addressed to enable these stakeholders to ensure operational risks, considerations and opportunities are taken into account throughout the process. It makes recommendations on best practice that should be adopted and explains the reasoning behind them.

Purpose

To provide guidance with recommendations on the transitions from inception to steady state operation with a focus on the transition from construction, commissioning and system testing, through start-up, to achieve steady-state operation and use by the earliest practicable date for new, repurposed or refurbished facilities.

Existing guidance focuses on the project itself and the project team as a whole. This guidance will offer support with a focus on how the operational teams can be supported and be prepared to undertake works.

Key considerations will include but not be limited to:

• Smoothing the transition phase including building readiness, reality checking workshops and updating operational risk register

• Enabling the FMs to manage and maintain the asset effectively

• Optimising the operational performance of the asset and minimise performance gap

• Mapping Soft Landings and Operational Advisors Activities to RIBA Plan of Work Stages

• Hard and Soft FM

• Supporting FM to achieve its objects for the benefit of the users, owners and operators

• ESG including LCC, LCA, wellbeing, operational energy

• Interoperability of systems to increase efficiency and facility lifespan including smart systems and IoT

• User Experience

The standard will be complementary to BS 8536:2022 Design, manufacture and construction for operability. Code of practice.

Table of Contents

1. Scope

2. Normative references

3. Terms and definitions

4. Management- Roles, Responsibilities and Considerations

4.1. Strategic Definition

4.2. Preparation and Briefing

4.3. Concept Design

4.4. Spatial Coordination

4.5. Technical Design

4.6. Manufacturing and Construction

4.7. Handover

4.8. Use

5. Operational- Roles, Responsibilities and Considerations

5.1. Strategic Definition

5.2. Preparation and Briefing

5.3. Concept Design

5.4. Spatial Coordination

5.5. Technical Design

5.6. Manufacturing and Construction

5.7. Handover

5.8. Use

6. Appendix- Tools

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