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ISO/NP 22353 Security and resilience — Guidelines for crowd management

Scope

The document gives guidance on crowd management at events and mass gatherings. It provides principles applicable to any event but mainly to events gathering crowds.

This document will help hosts and organizers to plan and execute safe and successful crowd management by:

• introducing a set of principles and best practices for crowd management at events and mass gatherings;

• establishing processes to understand, assess and handle crowd management risks;

• establishing plans and execution of sufficient crowd movement in all phases (arrival/ingress, event circulation, egress/departure);

• providing stakeholder engagement and involvement of public and private interested parties.

This document is applicable both in normal and emergency situations.

Purpose

Crowd disasters happens regularly at events and mass gatherings globally. Evaluations and investigations show that some of these disasters could have been avoided by conducting sufficient and proper crowd management.

There are several exciting national guidelines for crowd management produced in different countries by different organisations, but no international standard to provide a global best practice and principles for crowd management at events and mass gatherings.

The proposed guideline for Crowd Management will help organisers, event right holders and host cities to ensure successful and safe crowd management, see temporary suggested scope.

Comment on proposal

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Please email further comments to: debbie.stead@bsigroup.com

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