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ISO/IEC NP TS 22237-31 - Information technology - Data centre facilities and infrastructures - Part 31 - Key performance indicators for resilience

Scope

This document

a) defines metrics as KPIs for Resilience, as well as metrics of Dependability and Fault Tolerance for data centres;

b) covers the data centre infrastructure of power distribution and supply, and environmental control to provide the metrics for the comparative analysis of different designs;

c) defines the measurement and calculation of the metrics and Resilience Levels;

d) targets maintainability, recoverability, and vulnerability;

e) provides examples on calculating these metrics for data centre infrastructures.

Purpose

24/7 availability of data centres - and in particular, of their infrastructures - is crucial for the modern information society. ISO/IEC 22237 series reference four qualitative Availability Classes as well as structural definitions to categorize different designs. These documents also refer to resilience criteria in order to improve structural requirements on a qualitative approach.

In order to meet the requirements necessary to evaluate/compare different data centre infrastructure designs or to validate Service Level Agreements (SLAs) for data centres, quantitative metrics as key performance indicators (KPIs) are needed. Such KPIs will allow data centre designers and planners as well as operators to determine the most reliable technical implementation of a desired data centre design. Thus, an additional contribution is made, which supports the application of this series of standards for the purpose of holistic considerations of data centre infrastructures.

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