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Standards Development
Meaningful measurements that lead to timely learning, corrective actions and improvements are key to support the management of innovation activities in an organization to ensure its survival and beneficial evolution (i.e. enhanced competitiveness for businesses and/or enhanced effectiveness and relevance for public-oriented organizations).
This proposed Tools and Methods standard is complementary to the ISO56002 Innovation Management System standard. It will provide guidance for the definition, implementation, evaluation and further improvement of the measurements necessary to manage effectively innovation operations in an organization.
Specifically, this standard will guide: -
The planning for the alignment of innovation measurements to the organization’s strategy, operational objectives and innovation management system;
- The selection of indicators to measure the progress of innovation activities and performance of the innovation portfolio.
- The design of ways to measure each indicator (via quantitative or qualitative metrics) in a clear and actionable way;
- The choice of frequency and expected performance targets for innovation measurements;
- The provision of necessary support to undertake innovation measurements efficiently and manage their evolution: funding, people, infrastructure, legal aspects, documentation and communications;
- The evaluation of measurement results, taking corrective action, learning and communicating;
- The review and update of the organization’s innovation measurements in terms of effectiveness in achieving intended innovation results and minimizing risks.
The guidelines to innovation measurements provided by this standard will be useful for all types of organizations (irrespective of sector and size) and all types of innovations (independent of time horizons). This standard provides guidance at a general level. While it gives some examples of measurements in use, it does not prescribe any specific tools, methods for innovation measurements or metrics.
CEN/TC 389 developed the series CEN/TS 16555, composed of 7 parts. ISO/TC 279 further developed a correspondent series of standards ISO 56000. CEN/TC 389 decided the adoption of this series as EN ISO standards, replacing the correspondent parts of CEN/TS 16555.
ISO 56008 is fundamental for the proper measurement of innovation and will help European organizations to reduce probability of failure and wastage of investments that may hinder entering new markets and/or scaling up. It will also help government organizations responsible for innovation to develop a better tool box of innovation policies and programs, that could lead to the likelihood of more performing organizations and economies.
The aim is to address the following topics of innovation measurements at strategic and operational levels:
- How to devise the organization’s measurement strategy to support business and innovation strategies, as well as enhancement of the organization’s capabilities for the future.
- How to set-up the process and system for determining and measuring the most significant aspects (the indicators) of innovation operations to ensure value creation.
- How to design the ways by which the indicators can be measured quantitatively or qualitatively and lessen the risk of unwanted consequences.
- How to construct layered indicators for simplified analysis at the organization’s executive level.
- How to distinguish between indicators for specific innovation projects and the indicators for driving innovation at the organization’s level using balanced portfolios of metrics and innovation score cards.
- How to assign expected performance targets and potential corrective actions if targets are not met.
- How to continually improve the measurements in a timely manner, in accordance to the organization’s innovation performance, and in make timely adjustments to the organization’s innovation strategy and/or portfolio,
- How to evaluate and reconsider the critical measurements that should be used in the next cycle of innovations.
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