Standards Development

Scope

This document provides terms and definitions in the field of e-commerce, including basic terminology, e-commerce mode, interested parties, pre-transaction process, in-transaction process, post-transaction process, transaction management and consumer service etc.

Purpose

E-commerce has been developing at a rapid pace, however the concepts and definitions in this field vary in different countries, which increases communication costs and a number of disputes. The sustainable high-speed development pace of e-commerce calls for creating a terminology standard on the international level to establish consensus on different concepts and understandings. Uniform terms and accurate definitions are the basis of standardization activities. The establishment of e-Commerce terminology international standard will help to promote unified concepts and understandings in e-commerce, and will also provide a standard basis for promoting the orderly and rapid development of the global e-commerce industry.

Define uniform terms and precise definitions, which are the basis of standardization activities in the ecommerce field.

Reduce the ambiguity and misunderstandings in communication, thus reducing its costs. Provide a standard basis for ensuring the e-commerce business is more efficient and effective.