British Standards Institution

Source:: ISO
Committee:: IST/47/-/3 - E-business
Categories:: Unclassified documents

Scope

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Please email further comments to: admin.start@bsigroup.com

Standard timeline

1. Proposal

Proposal start date:

2. Draft

Draft start date:

16/04/2027

3. Public Comments

4. Comment Resolution

Comment Resolution start date:

19/04/2027

5. Approval

6. Publication

Publication start date:

29/07/2027

Learn more about the standards development process

Standards Development

PD ISO/TR 32128 Transaction assurance in E-commerce — Service quality evaluation for seller’s customer service personnel

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