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This document specifies the requirements for a facility management (FM) system when an FM organization:
a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;
b) aims to consistently meet the needs and expectations of interested parties and applicable requirements;
c) aims to be sustainable in a globally-competitive environment;
d) demonstrate how the FM organization understands and aligns to the strategy of the demand organization.
The requirements specified in this document are non-sector specific and intended to be applicable to all FM organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the demand organization or geographical location.
Annex A provides additional guidance on the use of this document.
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