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This document gives guidance on the development of a facility management (FM) organization working on the strategic, tactical and operational management levels to:
a) satisfy the needs and objectives of the demand organization and users of its facility;
b) meet the needs of interested parties and applicable FM requirements consistently;
c) provide a safe, healthy, secure and efficient environment that enhances the workplace experience for users;
d) protect the asset value and resource value of the facility;
e) provide appropriately specified, responsive and cost-effective facility services;
f) implement measures to minimize the impact of climate change on the facility;
g) contribute to goals and targets consistent with sustainable development;
h) improve the usefulness and benefits provided by the FM system.
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