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BS EN ISO 41012 ISO 41012 Facility management. Guidance on strategic sourcing and the development of agreements

Source:
ISO
Committee:
FMW/1 - Facilities management
Categories:
Services. Industrial
Comment period start date:
Comment period end date:
Number of comments:
0

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Scope

This document provides guidance on sourcing and development of agreements in facility management (FM). It highlights:

— different sourcing strategies and considerations to determine the best for the demanding organization;

— essential elements in FM sourcing processes;

— FM roles and responsibilities in sourcing processes;

— development processes and structures of typical agreement models.

This document is applicable to:

— strategic processes related to service and support functions for the core business;

— development of FM strategies;

— development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;

— development of FM information systems;

— FM education and research;

— organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).

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