British Standards Institution

Source:: ISO
Committee:: SVS/0/5 - Online terms and conditions
Categories:: Trade. Commercial function. Marketing
Comment period start date:: 13/01/2025
Comment period end date:: 08/03/2025
Number of comments:: 0

Comment by:

8th Mar

Scope

This document provides guidance to organizations on creating clear, accessible, fair, and easy to understand online T&Cs.

This document is intended for use when drafting business-to-consumer online T&Cs. Consumer-to-consumer and business-to-business online T&Cs are not covered.

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Comment on proposal

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How important do you think standardization is in this area? *

Do you agree that a standard on this subject is feasible?: *

Please give reasons for your selections above: *

Would you or your organization use the standard? *

Would you or your organization be prepared to participate in the development of the standard or to comment on the draft when it is available? *

Are you aware of any regulation, existing standards and other good practice information in this area in the UK (e.g. Industry codes of practice; company specifications, international or European Standards)? *

Would the development of a standard(s) in this area have a particular impact/relevance to SME, consumer, environmental or societal interests? *

Are you aware of any other organizations to which this proposal may be relevant? If so please provide details below. *

Additional comments on the scope or proposal:

Although BSI will not usually enter into correspondence regarding individual comments or suggestions we may wish to contact you to seek further clarification. Please indicate whether this will be acceptable: *

Discard

Please email further comments to: debbie.stead@bsigroup.com

Standard timeline

1. Proposal (Complete)

Proposal start date:

2. Draft (Complete)

Draft start date:

11/11/2024

3. Public Comments

Public Comments start date:

13/01/2025

Public Comments end date:

08/03/2025

Learn more about the standards development process

Standards Development

BS ISO 21800 ISO 21800 Guidelines for organizations to increase consumer understanding of online terms and conditions

Scope

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